At Style N Switch, we want you to be completely satisfied with your purchase. If for any reason you’re not happy with an item, you can return it within 30 days of receiving your order. Please review our guidelines below for a smooth return process.
Eligibility for Returns
- Items must be unused, unwashed, and in their original packaging.
- All original tags and accessories must be included.
- Returns must be initiated within 30 days of the delivery date.
Non-Returnable Items
- Gift cards, promotional items, and final sale items are non-returnable.
- Personalized or custom items cannot be returned.
Return Process
- Contact our customer service team with your order number and reason for return.
- We’ll provide you with return instructions and the return address.
- Pack your items securely, and use a trackable shipping method to send them back.
Refunds
- Once your return is received and inspected, we’ll notify you of the approval status.
- Approved refunds will be processed to your original payment method within 5-10 business days.
Exchanges
If you need to exchange an item for a different size or color, please initiate a return and place a new order for the desired item.
Return Shipping Costs
- Customers are responsible for return shipping costs unless the item was damaged, defective, or incorrect.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us immediately. We will provide a replacement or refund at no additional cost to you.
If you have any questions about our return policy, don’t hesitate to reach out to our customer support team. We’re here to help make your shopping experience as enjoyable as possible!